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You can use our online application form to:
The application will take around 15 minutes to complete.
You can always reach us at nged.lct@nationalgrid.co.uk if you have any questions.
You will need:
It’s easy to find out if we work in your area, all we need is your site postcode.
If you would prefer to download the form that you need and then return it completed to us, you can do so by clicking here.
You can either email or post your completed application to your regional office. Make sure to include any supporting documentation that the application form has requested.
Email: nged.lct@nationalgrid.co.uk
Midlands:
National Grid Electricity Distribution, Records Team, 6th Floor, Toll End Road, Tipton, DY4 0HH
South Wales:
National Grid Electricity Distribution, Records Team, Glan Y Tawe, Central Business Park, Millbrook Drive, Swansea Vale, SA7 0AB
South West:
National Grid Electricity Distribution, Records Team, Lostwithiel Road, Bodmin, PL31 1DE
Once received, you will hear back from us within 10 working days with the next steps to getting your heat pump connected.
Your connections offer will take into account if any retrospective works are required. This process is:
We’ve gathered important legal information here to help you find what you need.
Find out more about the types of offers and agreements available here.
We are here to answer your questions.
0800 0963080
Call us: Monday to Friday, 8am - 5pm
Or email us:
