Capacity change

You can make a change to an existing connection by applying for a capacity change. 

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Decrease capacity

If you wish to decrease your Authorised Supply Capacity, please complete our online form.

If you are not the bill payer, the email should also include a letter of authority signed and dated by our customer within the last 12 months.

Please note that the capacity level can be only be changed once within a 12 month period. Capacity reductions are effective from the first of the following month once a request specifying an acceptable value has been made.

We are not able to backdate any capacity reductions.

For more information, you can view our guide here: How to apply for a reduction in capacity