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Choose the option that best matches your work. If you are an installer, choose the option that matches the customer or project you are working on.
For homeowners, landlords, small businesses and installers working on smaller connections, supply changes, EV chargers, heat pumps or solar panels.
For larger businesses, developers, generators and major projects needing planning tools, data, policy information and pre-application support.
For ICPs and IDNOs working with us on new connections, alterations and adoption processes.
For community groups and shared local energy projects looking for guidance, events and support.
Find out what you or your installer need to do before installing an EV charger at a home or business.
Connect solar panels, wind generation or battery storage to the electricity network.
Apply for a new electricity connection for a home, small development or small business premises.
Find out what you or your installer need to do before installing a heat pump.
Choose what you need to do and we'll point you to the most relevant information.
National Grid Electricity Distribution owns and operates the local electricity network across the Midlands, South West and South Wales.
We are a distribution network operator, or DNO. We are not your electricity supplier, and we are different from National Grid Electricity Transmission, which manages the national high-voltage transmission network.
If you cannot find what you need online, you can contact us for support. For general Connections enquiries, call our customer contact centre:
Monday to Friday, 8am to 5pm
For application queries, email our Connections Application Team.
