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You should note that we cannot replace the meter itself and you should contact your supplier for this. Look at your electricity bills or use the tool to the right to find your supplier.
For damaged meter boxes, please complete a general enquiries form below.
An external meter box is owned by the customer and should also be maintained by you. However, if your meter box is damaged, you can contact us to request a replacement. We may take a charge for this work.
It’s easy to find out if we work in your area, all we need is your site postcode.
By creating new connections to our power network, or modifying existing connections, we can provide access to the power you need.
Find out more about our connections process and what you need to apply.
We are here to answer your questions.
0800 0963080
Call us: Monday to Friday, 8am - 5pm
Alternatively, fill in a queries form and we will call you back the following day.
We’ve gathered important legal information here to help you find what you need.
Find out more about the types of offers and agreements available here.
Find out about Electricity Connection Offer Expenses Regulations
