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Connect and notify process

Guidance for Charge Point Operators on ‘Connect and Notify’ process for Existing Unmetered Supplies.

A "Connect and Notify" process for the installation of EV Charge Points (EVCPs) to existing unmetered supplies is now available. This self-serve process involves the Charge Point Operator (CPO) performing the required steps to determine if the existing connection is suitable for a charge point installation, following the steps set out below. 

It allows CPOs to perform the checks, do the installation and notify us in batches of installation - providing certain criteria are met. 

Preparation

Step 1- Review Policy

If you are a CPO and are considering using the connect and notify process then:

  • Familiarise yourself with our Standard Technique SD5F and consider whether you and your installers have the technical competence to determine compliance
  • Check your equipment is Elexon-approved

 

View Elexon- approved systems

Step 2 - Make Contact

Once you have won a contract with a Local Authority to install charge points, you are ready to start the process.

Please contact our Connection Applications Team (CAT) by email to request access to the Connect and Notify process.

Contact the Connection Applications Team

Step 3 - Obtain EVuMPAN

Then, apply to our Unmetered Supplies Operator (UMSO) for an EV unmetered MPAN (EVuMPAN).

Contact the UMSO

Pre-approval surgery

Step 4 - Submit Documentation

Next, please submit the following technical documentation in response to the email you will receive from your local NGED depot:

  1. A Letter of Authority (LOA) from the Local Authority confirming your contract with them for this work
  2. An overview of your connection proposals, including:
  • Technical Specification of equipment to be installed (including capacity)
  • Confirmation that equipment is Elexon approved
  • Details of how the Charge Point is to be installed, whilst retaining access to NGEDs equipment
  • Proposed earthing arrangement, in line with SD5F

Step 5 - Attend Surgery

Once the technical documentation is approved you will be invited to attend a Connection Surgery at the local depot, along with the relevant Local Authority, to confirm competence to comply with SD5F.

Surgery agenda:

  • CPO to present overview of their designs  
  • Run through SD5F to ensure you understand each requirement and have competence to confirm compliance  
  • Agree process and scheduling of installations

Step 6 - Sign Agreement

Following the surgery, you will sign a Technical Standards Agreement with NGED and the Local Authority committing to comply with the requirements of SD5F.

View Technical Standards Agreement

Installation

Step 7 - Receive Approval

Once you have signed the Technical Standards Agreement, the local depot will send you confirmation of your approval to use the process.

Your approval applies to that Local Authority only. If you win a different contract with a different Local Authority, you will need to obtain a new approval and sign a new Technical Standards Agreement.

Step 8 - Assess Plans

Next, please register for access to Data Portal 2 and Connected Data Portal. Use this data to conduct assessments of the planned installation sites to ensure compliance with SD5F.

When you register for access you will need to quote your CROWN enquiry reference number from the Connection Surgery.

Step 9 - Make Installations

Install charge points where you can confirm compliance with SD5F.

Notification

Step 10 - Notify Us

Send a Notification Spreadsheet and plan to our Connection Applications Team within 28 days of installation.

The Notification must comply with the parameters below:

  • 1 EVUMPAN per notification – notifications under different MPANs must be made separately.
  • You must attach a single document showing a map of the installations.
  • This map should be between 1:500 1:1250 in scale.
  • Any installations on a different map, must be notified separately.
  • We recommend you download a pdf of the map from data portal 2
  • Files attached to the notification should be no larger than 21MB total.

View notification spreadsheet

 

Contact the Connection Applications Team

Step 11 - Receive Acknowledgement

Following notification to us, you will receive an acknowledgement letter confirming the sites you have notified.

Key information required from CPOs

Location of installation

Data requirementSource
Street Furniture Column NumberLocal Authority plans / On-site inspection
Grid Reference (Easting and Northing Grid References for Column)On-site location confirmation
Installation Address (Nearest Property number, Road/Street)On-site location confirmation
TownOn-site location confirmation
PostcodeOn-site location confirmation

Existing supply details

Data requirementSource
Confirmation of Unmetered ConnectionOn-site inspection / Local Authority
Unmetered MPAN - Last 13 digitsUnmetered Supplies Operator (UMSO)
Cut-out fuse is 25 AmpsOn-site inspection
The service has a minimum cable size of 4mm2 CUOn-site inspection
The supply is deemed safeOn-site inspection
Service is not loopedOn-site inspection of column and adjacent columns

Proposed supply

Data requirementSource
Confirmation that charging equipment is single phaseManufacturers Specifications
Rating of Charging Equipment (kVA)Manufacturers Specifications
The proposed maximum load at the connection ≤5.75kVAManufacturers Specifications (new load) and Local Authority (existing load)
The Earthing Arrangement complies with Section 3.4 of NGED's Standard Technique: SD5FSection 3.4 of SD5F and as proposed as approved as part of Technical Standards Agreement
The installation complies with the requirements of Section 3.1.1 of NGED's Standard Technique SD5FData Portal 2
The supplying transformer has sufficient headroomNational Grid Connected Data
The impedance of the connection satisfies the requirements of Table 1 in NGED's Standard Technique SD5FOn-site measurement of connection impedance
The proposed installation complies with the BS EN 61000-3-2 and 61000-3-3 for harmonics and flickerManufacturers Specifications