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New connection Make a change Installer information Jargon Buster Useful info Get help
For some services, you can apply or notify us online. For others, you may need to speak to your installer, electrician, electricity supplier or meter operator first.
Apply for or notify us about a domestic or small commercial electric vehicle charge point.
Notify us about a small-scale solar, wind or generation installation under G98. Your installer may complete this for you.
Apply for or notify us about a heat pump installation at a home or small business.
Apply for a connection for up to 4 homes or one small commercial property up to 69kVA.
Find guidance for connecting electric heating, including heat pumps, direct electric heating and plug-in heaters.
For G99, fast-track generation, batteries, larger generation or decomissioning generation connections.
Apply to increase the capacity of a domestic or small commercial electricity connection, including upgrading from single-phase to multiple phases.
Find out what to do if you need to move your incoming supply cables, meter position or related equipment because of building work.
Apply to upgrade an older fuse to 80A fuse. You should check with your electrician before applying.
Arrange an isolation switch so your electrical installer can work safely on your installation.
Connections can involve technical terms, different organisations and several steps. Our guidance can help you understand what happens before and after you apply or notify us.
Use the Jargon Buster to understand common terms such as capacity, MPAN, fuse, DNO and low-carbon technology.
Find out who we are, what a DNO does and how we are different from your electricity supplier.
You may be able to get a budget estimate for your new connection before you apply. This is not a formal quote.
Understand the different types of offers, agreements and terms you may receive, after applying for a connection.
Request a DNO Acceptance Letter for your installer, supplier, lender or another organisation.
Find guidance on working safely near underground electricity cables before you dig.
